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Happy Or Not

Our Clients' satisfaction is of paramount importance to us. As the first airport in Poland, we've introduced the HappyOrNot® customer satisfaction monitoring system at Katowice Airport.

This system allows terminal clients to assess the quality of security and passport control, as well as the quality of services provided in particular areas and zones of the airport. For clients, quality assessment is intuitive, providing us with reliable and thorough results.

Katowice Airport
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project: netizens